At a glance
- We do not sell your personal information.
- Offline games stay on your device. Online play, Karma, warriors and match history are stored on our servers under a random account ID.
- If you use Google Play Games, the Game signs you in automatically so your progress is saved and restored.
- Ads are shown through Google AdMob. Purchases are handled by Google Play; we never see your payment details.
- You can ask us to delete your account at any time.
Who we are
Snakes & Ladders: Kurukshetra (the "Game") is developed and published by SS Pixels, Maharashtra, India ("we", "us"). This policy explains what information the Game collects, why, and the choices you have.
Data we collect
What is collected depends on how you play.
Offline games (Local Quest)
Pass-and-play games and games against the Asura are played entirely on your device. Your settings (sound, music and vibration) and your Local Quest history (your last 100 offline games: date, warriors and winner) are stored only on your device. They are not sent to us.
Your account
- Account identifier: the Game uses a random account ID from Firebase Authentication. If you are signed in to Google Play Games on your device, the Game signs in automatically when it opens and links your Play Games player identifier to that account ID, so your progress can be restored after a reinstall or on a new device. If you do not use Play Games, a random anonymous account ID is created when you first play online.
- We do not store your name or email address. We do not store your Play Games display name.
Online play and progress
- Match data: matchmaking status, moves and dice results, board positions, turn timing, the warriors chosen, abilities used and match results.
- Match history and stats: for your last 100 online matches, the result, your warrior and your opponent's warrior, Karma earned, number of moves and whether you used your ability. Lifetime totals such as battles, victories and best win streak. Your opponent's identity is never stored in your history, and yours is never stored in theirs.
- Karma and warriors: your Karma Points balance, a history of Karma changes, and the warriors you own.
- Device and app integrity: to protect online play from cheating and abuse, the Game uses Firebase App Check with Google Play Integrity, which checks whether requests come from a genuine copy of the Game on a genuine device.
- Technical data: like all internet services, our servers (operated by Google Cloud / Firebase) receive technical information such as IP address and request times, which is used for security and troubleshooting.
Purchases
For purchases, we receive a purchase token, order ID and the item bought. See Purchases.
Advertising
The Game shows ads through Google AdMob, which collects device information including the advertising ID. See Advertising.
Support emails
If you contact us, we receive your email address and whatever you include in your message.
What we do not collect
The Game does not access your precise location, contacts, photos, camera, microphone or files.
How we use your data
- To match you with other players and run online matches fairly, with dice results, moves and abilities decided on our servers.
- To keep your Karma Points, owned warriors, match history and stats, and restore them when you sign in with Google Play Games.
- To unlock achievements and update leaderboards in Google Play Games.
- To verify purchases, deliver what you bought, and reverse it if a purchase is refunded.
- To detect and prevent cheating, fraud and abuse.
- To show ads, which keep the Game free.
- To respond to your support requests.
- To fix problems and improve the Game.
Services we use
These providers process data on our behalf or as independent services under their own privacy policies:
| Service | Purpose |
|---|---|
| Firebase Authentication | Account ID |
| Firebase Realtime Database and Cloud Functions | Matchmaking, online matches, Karma Points, warriors, match history and purchase verification |
| Firebase App Check and Google Play Integrity | Protecting online play from tampered apps and devices |
| Google Play Games Services | Sign-in, restoring progress across devices, achievements and leaderboards |
| Google Play Billing | In-app purchases |
| Google AdMob | Advertising |
Google's privacy policy: policies.google.com/privacy. How Google uses data from apps that use its services: policies.google.com/technologies/partner-sites.
Play Games, achievements and leaderboards
When you are signed in to Google Play Games, the Game sends your unlocked achievements and your scores for the Most Victories and Best Win Streak leaderboards to Google. Leaderboards are visible to other players. Whether your Play Games name and avatar appear on them is controlled by your Google Play Games profile and visibility settings, which you can change in the Play Games app.
Signing in to Play Games is optional. Without it, you can still play, but your progress cannot be restored after a reinstall, and purchases, achievements and leaderboards are not available.
Advertising
The Game uses Google AdMob to show ads. AdMob may collect and use your device's advertising ID, IP address, device information and ad interactions to show ads and measure their performance, and, where permitted, to personalise ads.
Where the law requires it (for example in the EEA and UK), you will be asked for consent before personalised ads are shown. You can reset or delete your advertising ID, or opt out of ads personalisation, in your device settings under Google > Ads (menu names vary by device).
Purchases
You can buy warriors and Karma Points packs. Purchases are processed by Google Play, and we never receive your card or payment details. We receive a purchase token, order ID and the item purchased. Our servers check every purchase with Google before delivering it to your account, and record it so it is delivered only once.
Purchases require Google Play Games sign-in, so that what you buy stays with your account. If a purchase is refunded or charged back, we remove what it delivered: the warrior, or the Karma Points (which can leave your balance below zero).
How long we keep data
- Matchmaking entries: deleted when matchmaking ends, and automatically within about 10 minutes if left behind.
- Online match data: deleted automatically after a match ends, normally within about an hour, and in any case within a few hours.
- Match history: your last 100 online matches. Older entries are deleted automatically.
- Account data (account ID, Karma Points and history, owned warriors, stats): kept while your account exists, until you ask us to delete it.
- Purchase records: kept as long as required by tax and accounting law.
- Local Quest history and settings: on your device only, until you uninstall the Game.
- Support emails: kept as long as needed to resolve your request.
Deleting your data
To delete your account and associated data, email support.sspixels@gmail.com with the subject "Delete my data" and include your Google Play Games player name, if you signed in with it.
We will delete your account ID, Karma Points, owned warriors, match history and stats within 30 days and confirm by email. Purchase records we are legally required to keep are retained for that period only. Deleting your account permanently removes your progress and anything you unlocked or bought, and it cannot be restored. Achievements and leaderboard scores are held by Google Play Games and can be managed in your Play Games settings.
Uninstalling the Game removes the data stored on your device (settings and Local Quest history) but does not delete your online account.
Your rights
Depending on where you live (including under India's Digital Personal Data Protection Act, 2023, and the GDPR in the EEA and UK), you may have the right to access, correct or delete your personal data, to withdraw consent, and to complain to a data protection authority. To exercise any of these rights, contact us at the address below. We will respond within 30 days.
Children
The Game is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child under 13 has provided us with personal information, contact us and we will delete it.
Security
Data sent between the Game and our servers is encrypted in transit. Access to game data is restricted by security rules, and online results, Karma and purchases are verified on our servers. No method of storage or transmission is completely secure, but we take reasonable measures to protect your information.
Changes to this policy
We may update this policy when the Game changes. The "Last updated" date at the top shows the latest version. Significant changes will also be announced in the Game or its store listing.
Contact us
SS Pixels, Maharashtra, India
Email: support.sspixels@gmail.com